Friday, January 10, 2014

Competent Communication


Competent Communication
 
The person I believe demonstrates competent communication is my school lead at my place of employment. She is a strong leader and no matter who she is speaking with or to, she always demonstrates great communication skills.

What behaviors does this person exhibit that makes her effective?

My school lead is effective because she speaks clearly using an appropriate volume at all times. She makes direct eye contact with whomever she is speaking with.  She listens attentively without interrupting.  She makes sure she has a full understanding of what the person has said before she will respond (She told us one time that she counts to three before speaking to ensure that she has her thoughts together and to make sure the person she is speaking with is done). Lastly, she uses appropriate body gestures/body language. 

Would I want to model some of my own communication behaviors after this person? Why or why not?

Yes, I would want to model some of my own communication behaviors after my school lead.  I feel that she is very effective and successful when speaking with people.  She is always positive and never makes a person feel like they are not being heard.  I have known her for three years now and I absolutely love talking with her. She has so much to offer and is always looking to instill her knowledge in others.  If I could be half the person she is I would be happy.  If I modeled her behaviors, I feel that I would be able to communicate with anyone in any situation and feel confident in what I am saying. My first year working for her, I was very shy and stayed to myself for the most part. Now, I have been seeing and learning from her and feel like I have already grown so much.  I went from not feeling confident in speaking in front of the whole school to now leading leadership assemblies.  My goal is to continuously learn and grow from her utilizing all the communication skills she uses.  

3 comments:

  1. Hi!
    Good post! It really sounds like your school lead has it together. From what you described, I think she has excellent communication skills. I like her method of counting to 3 to get her thoughts together and to make sure the other person is done speaking. I'm going to try that!

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  2. Hi Victoria,
    Your school lead reminds me of my former principal she was fluent, confident and very effective. Parents sat for hours at meetings captivated as she spoke. As Ashley said,from what you described she has excellent communication skills. My goal from all I am learning includes the use of appropriate body gestures/body language. Good post.

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  3. Victoria,

    I have learned some new communication techniques just by reading your post. Counting to three before responding to someone's message seems very appropriate! It will give you time to reflect on a question and think about the best way to respond to it. I love the idea; that is something I may try. Excellent post. I could learn a lot from your school lead.

    Latasha

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